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	Report Patient Safety Concerns

	Maps & Directions

Joint Commission's Office of Quality Monitoring
(click here for spanish)

You are encouraged to report any conditions or issues that you feel could impact the quality of care or safety of patients being treated at LADHS facilities to the LADHS Patient Safety Hotline at (213) 989-SAFE (7233) or (800) 611-4365.

The public may also contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission-accredited health care organization by either calling (800)-994-6610 or e-mailing complaint@jcaho.org .

REPORTING PATIENT CARE OR SAFETY CONCERNS

You may report any patient care or safety concerns as follows:

1.	Directly to your nurse and/or physician.

2.	LAC+USC Patient Relations Office (323) 226-6959 (from 8:00 A.M. to 5:00 P.M., Monday thru Friday) (800) 383-4600 (after 5:00 P.M. and on weekends and holidays)

3.	LAC+USC Healthcare Network Administration 1200 N. State Street, Room 1112 Los Angeles, CA 90033 (323) 226-2800

4.	LAC+USC Healthcare Network Administration Patient Safety Hotline (323) 226–SAFE (7233)

You may also report any patient care or safety concerns that have not been resolved by hospital management as follows:

5.	County of Los Angeles Department of Health Services 313 N. Figueroa Street, Room 913 Los Angeles, CA 90013 (213) 989-SAFE (7233) or Email: patientsafety@dhs.co.la.ca.us

6.	California Department of Health Services Licensing and Certification Division 2150 Town Centre Place, Suite 210 Anaheim, CA 92806 (714) 456-0630 or (800) 228-5234

7.	Office of Quality Monitoring Joint Commission on Accreditation of Healthcare Organizations One Renaissance Boulevard Oakbrook Terrace, IL 60181 (800) 994-6610 or Email: complaint@jointcommission.org