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Special Programs and Services
Ward Services: Duties include feeding patients, transporting patients, passing drinking water and assisting the staff in ancillary duties thus allowing staff to provide direct medical bedside care.

Clerical Duties: Filing, typing, answering phones and errand services are provided to various offices and clinic areas throughtout the Medical Center.

Heart Pillows: Post heart surgery patients receive a free heart shaped pillow to use for support.

Patient Visitor Volunteer: Patients are visited throughout their hospital stay. These volunteers also assist with hospital unit orientation, listening to patients' concerns and requests and reporting patient needs to nusing staff to ensure patients' full comfort.

Greeters Program: An information desk to provide the patients, visitors with guided information about the various locations in the Medical Center.

Resource Cart Volunteer: Hygiene items, reading material, slippers, undergarments, socks and beauty hair products are delivered to the bedside of the patient by volunteers.

Shops: The CARES hospital auxiliary operates a Gift Shop and a Health Food Store in the General Hospital. Volunteers cashier, display merchandise and assist customers. (All profits from these shops benefit CARES-sponsored child care centers.

Child Care Centers: CARES operates three child care centers Monday through Friday 7 a.m. to 8 p.m. for children of patients and visitors without charge to the families and a based fee for employees.

Clinic Volunteers: Office duties, computer data entry and other clerical duties are provided as necessary.

TV/VCR, Videos are loaned out as entertainment. Headphone Radios are also provided to patients for music therapy.

Clothing Furnished to Patients upon Discharge from Hopsital: Often when patients were ready to be discharged from the hospital, they were discharged in hospital gowns. The Medical Center's cost of providing hospital gowns for discharged patients was astronimical. The Volunteer Services created the "Clothing Room" service in G.H. 8800 for patients in need of clothing as they are being dichaged.

A Patient Crisis Fund is available through donations and is used to meet patients' non-medical financial crisis. All requests for funds are determined by the Medical Social Work Staff.

In-kind Donations to the hospital consist of office supplies, plants, flowers and equipment. Volunteer recognition events are often paid through donated funds.

Scholarships for junior volunteers are made available each year. As much as $1,000 has been awarded in one year.

Holiday Programs are sponsored through Volunteer Services. Each holiday season, over 250 decorated Christmas trees are placed at each ward and clinic. The main hallway of General Hospital is decorated with 60 garlands draped wall to wall. The Outpatient Clinic Building lobby and clinic areas are also furnished with trees.

Holiday Celebration for Hospitalized Patients provides donated holiday gifts to all in-house patients. Approximately 600 patients receive gifts. Each gift is valued at $10.00.

Holiday Celebration for Hospitalized Patients' Families is a unique holiday program. Through their social worker, a patient with children may request gifts, food and clothing for their children. Last year 1,155 children of patients were recipients of this program. Each child received a minimum of $50 in gifts, which were provided by their parents, thus allowing partents to be the provider in the eyes of their children. Over $100,000 is donated to cover the expenses of the Annual Holiday Program.

Environmental Beautification: Donated artwork and posters were framed and installed in order to create a more attractive environment.

Book and Magazine Service: Donated reading material is made available for all patient areas, in-patient and clinics.

Director of Volunteer Services: Coco Ceja
General Hospital, Volunteer Services - Room 1817
1200 North State Street
Los Angeles, CA 90033
Phone (323) 226-6945
Fax (323) 226-3547